top of page

Privacy Policy

Orama Studios – Plakias, Crete

Privacy Policy

At Orama Studios, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect the information you provide when using our website and booking services.

1. Data We Collect

Depending on your interaction with our website or booking engine, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Country of residence

  • Billing information (where applicable)

  • Reservation details

  • IP address

  • Browser and device information

  • Website usage statistics

2. How We Use Your Information

Your personal information is used only for legitimate business purposes, including:

  • Processing and managing reservations

  • Contacting you regarding your booking

  • Providing customer support

  • Complying with legal obligations

  • Improving our website and services

  • Preventing fraud and ensuring payment security

3. Online Payments

Online card payments are processed securely through the Nexi XPay payment platform.

Orama Studios does not store or have access to your complete credit card information.

Payment processing is performed using secure SSL/TLS encryption.

4. Booking Engine

Reservations made through our website are processed using the WebHotelier Booking Engine.

The information you provide during the booking process is used exclusively for reservation management and customer service.

5. Google Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors use our website and to improve the user experience.

Google Analytics collects anonymous statistical information such as:

  • Pages visited

  • Time spent on the website

  • Device type

  • Browser

  • Approximate geographic location

This information cannot be used by us to personally identify visitors.

6. Cookies

Our website uses cookies that are necessary for the proper operation of the website.

With your consent, analytical cookies may also be used to improve website performance and visitor experience.

You may manage your cookie preferences through your browser settings.

7. Data Sharing

We do not sell or rent your personal information.

Information may only be shared with trusted service providers where necessary for:

  • Reservation processing

  • Secure payment processing

  • Legal compliance

All service providers process data in accordance with applicable data protection legislation.

8. Data Retention

Personal data is retained only for as long as necessary to:

  • Complete your reservation

  • Comply with accounting and legal obligations

  • Resolve disputes where applicable

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion where legally applicable

  • Restrict processing

  • Object to processing

  • Request data portability

Requests may be submitted using the contact details below.

10. Contact Information

Orama Studios

Poseidonos Street

74060 Plakias

Crete, Greece

📧 oramastudiosplakias@gmail.com

📞 +30 6938220631

Last updated: July 2026

bottom of page